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Frequently Asked Questions

Have a question? Look here first.

How Should I Store My Beans?

Ideally, order as much coffee as you can drink comfortably in a month or less. Store your beans in the bag they came in, in the cupboard. Whole beans do store better so treat yourself to a grinder. If you must, beans and grounds can be frozen. Freeze in small batches. Take out a batch at a time and make sure you bring to room temperature before use and only freeze once.

How Much Coffee Should I use?

Well this is a question as old as time. It really depends on your equipment and your taste. A good start for your Mr Coffee is 2 tablespoons of ground coffee per “cup” which are usually 6 oz in the coffee maker world. For large batches, 8 oz for a gallon. Adjust to taste. It’s really about what you like, afterall.

Do you sell Espresso Machines?

We highly recommend the Nuova Simonelli brand. Take a look at their selection and contact us for more information and pricing.

Where Are Your Pick-up Locations?

At check out, if you select pick up, your order will be at the M-36 Roaster at 10815 Plaza Drive, Whitmore Lake, MI 48189. If you would like to pick up at our cafe in Ann Arbor, then add to the notes section. We will contact you when your order is ready. Usually within 24 hours on weekdays. If you see us at your favorite farmers markets, you can order ahead and pick up there. Just contact us first to confirm.

How Do I Reach Customer Service?

Feel free to reach us via our contact page or call us at (734)449-8910.

What Is Your Return Policy?

We are committed to delivering exceptional coffee beans and drinks to our customers. If you are unhappy with your coffee beans or with a drink at one of our cafes, you will receive a replacement or refund.